Zet Buzz Privacy Policy —
Your Data Stays Secure

1Introduction & Purpose

Zet Buzz (hereinafter referred to as "we", "us", or "the Platform") is a trusted online gaming and betting platform. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how we collect, store, use, and where necessary, share your personal information.

The Zet Buzz Privacy Policy applies to our website, mobile app, and all associated services. Written with Bangladeshi users in mind, this Policy is kept clear and straightforward so you can easily understand exactly what we do with your data.

We believe transparency is the best policy. Our Privacy Policy contains no hidden clauses — what you read is exactly what we do. If you have any questions, please don't hesitate to get in touch.

2What Information We Collect

Zet Buzz collects the following types of information. Each piece of data is gathered for a specific purpose, and we avoid collecting anything beyond what is necessary.

3How Your Information Is Used

Zet Buzz uses the information it collects for the following purposes. Each purpose is aimed at delivering a better experience to you.

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To send relevant bonuses, promotions, and personalized offers.
• To detect and prevent fraud, money laundering, and illegal activities.
• To provide timely support to users at risk of gaming addiction.
• To improve platform performance and enhance the user experience.
• To meet legal obligations and satisfy the requirements of regulatory bodies.
• To provide customer support and resolve complaints promptly.

4Data Sharing Policy

Zet Buzz does not sell your personal information to any third parties. However, there are limited circumstances in which data may be shared:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• Technology Partners: Game software providers receive only the data necessary to operate the games.
• Legal Authorities: Government authorities may be provided with information in response to court orders or legal obligations.
• Security Investigation: Information may be shared to assist in the investigation of fraud or cybercrime.
• Business Transfer: In the event of a change of ownership of Zet Buzz, data may be transferred to the new owner, subject to the terms of this Policy.

5Cookies & Tracking Technologies

Zet Buzz uses cookies and similar tracking technologies across its website and app. These technologies help enhance your overall experience.

• Essential Cookies: Maintaining login sessions and storing security tokens. The platform cannot function without these.
• Functional Cookies: To remember your preferred language, theme, or settings.
• Analytics Cookies: Anonymous data is collected to understand which parts of the platform are used most.
• Security Cookies: To detect suspicious logins from the same device and to secure your account.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may cause certain platform features to not function properly.

6Data Security Measures

Zet Buzz employs industry-standard security measures to protect your data. Our security infrastructure is regularly updated and audited.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Passwords are stored encrypted using the bcrypt hashing algorithm.
• Firewall, DDoS protection, and intrusion detection systems are active.
• Server data is backed up regularly and kept in an encrypted state.
• Staff data access is restricted and logged — no unnecessary access is permitted.
• Annual third-party security penetration testing is conducted.

7Your Rights

Under the Zet Buzz Privacy Policy, you are entitled to the following rights. To exercise any of these rights, please contact our support team.

• Right to Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request that your personal data be deleted.
• Right to Restrict Processing: You may request that the use of your data be restricted for certain purposes.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Object: You may object to marketing communications or certain types of data processing.

8Children's Privacy

Zet Buzz is a platform exclusively for adults. Users under the age of 18 are not permitted to access our services.

We do not knowingly collect personal information from anyone under the age of 18. Should any such data be collected inadvertently, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please notify our support team. To learn more about responsible gaming, visit our Responsible Gaming Page Visit.

9Data Retention Period

Zet Buzz retains different types of data for varying periods. We only keep information for as long as it is genuinely needed.

• Account Information: For the duration your account is active, and for a further 5 years after closure (as required by legal obligations).
• Financial Transaction Records: Up to 7 years — in compliance with anti-money laundering regulations.
• Gaming History: For up to 2 years after account closure for dispute resolution purposes.
• Customer Support Chat: Up to 1 year for the purpose of improving service quality.
• Cookie & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

10Privacy Policy Updates

Zet Buzz reserves the right to update or modify this Privacy Policy at any time. The revised date will be reflected on this page following any changes. For significant updates, you will be notified in advance via email or SMS.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

• For minor changes, only the page date will be updated.
• For major changes, you will be notified via in-app notification and email.
• A comparative summary against the previous policy may be provided.

11Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will resolve your concern promptly.

We always respect your privacy, and your trust in Zet Buzz is our greatest asset. We are fully committed to providing a safe and enjoyable gaming experience.